Privacy Policy
What Information We Collect
At Issac Private Label, we collect personal and business-related information to provide and improve our services. This may include your name, company name, email address, phone number, shipping and billing details, as well as any specific product or formulation preferences you share with us. We collect this data when you fill out inquiry forms, request a sample, subscribe to updates, or place an order.
We may also collect technical data such as IP address, browser type, and interaction history on our site for analytics and performance purposes. All information is collected with your consent and used strictly within the scope of our business relationship.
How We Use and Protect Your Data
We use the information you provide to respond to your inquiries, deliver quotations, process orders, customize your product experience, and communicate important updates. Occasionally, with your consent, we may also send you newsletters or promotional offers relevant to your business.
Your privacy is important to us. All personal data is stored securely on encrypted servers with limited access granted only to authorized personnel. We do not sell or share your personal information with third parties for marketing purposes. Any third-party tools we use—such as cloud storage, email marketing platforms, or logistics providers—are GDPR-compliant and contractually obligated to protect your data.
Privacy & Product Confidentiality
In the course of developing and delivering private-label products, we often receive business-sensitive information such as your custom formula preferences, brand concepts, or packaging designs. At Issac Private Label, we treat all such information as strictly confidential.
Any materials, specifications, or branding assets you share with us are used exclusively for the purpose of fulfilling your order or providing the services you requested. We never disclose your proprietary data to third parties or other clients. Internal access is restricted to authorized team members who are directly involved in the project.
We also sign non-disclosure agreements (NDAs) upon request to further protect your brand assets and formulations. Your trust is essential to us, and we are committed to maintaining the highest standards of confidentiality throughout our collaboration.